When is the clinic open?

Dr Carey's appointment hours are as follows:

  • Monday: Closed
  • Tuesday: 8.00 am – 6.00 pm
  • Wednesday: 7.30 am – 5.30pm
  • Thursday: 8.00 am – 6.00 pm
  • Friday: 9.30 am – 4.00 pm

Our dietitian and exercise physiologists are usually available for consultation between 8.30 am and 4.00 pm, Tuesday to Thursday.

We are contactable by phone from 8.00 am to 4.00 pm.


How can I get to the clinic?

Our clinic is situated close to Central train station, making public transport an easy option. The Spring Hill Free Loop bus also stops nearby on Upper Edward Street. If you are planning on driving, see this page for details on where to park.


How do I book an appointment?

If you have not visited us before, or if it has been over a year since your last appointment, you will need to follow the process described here. If you are an existing patient, you can contact us via phone or email to arrange your next review.


How do I cancel an appointment?

Cancellations must be made via telephone or email. It is always best to speak to one of our reception staff on the phone to ensure we are fully aware of your situation. Outside of office hours, email is the best way to contact us. Note that cancellation fees may apply.

Please do not cancel your appointment via SMS or by leaving a message on our voicemail service. These systems are not manually monitored, and we may not receive your message.

For more information on cancelling appointments and the associated fees, please see here.


What if I need a new prescription between appointments?

In general, Dr Carey does not provide prescriptions outside of consults. If you are not booked to see Dr Carey for some time, your GP will usually be able to provide you with prescriptions that you require, or we can arrange a short bulk billed appointment to check and renew your scripts. Certain medications, including phentermine, cannot be renewed without a full consultation.

We are unable to give urgent priority to repeat/replacement script enquiries. We encourage patients to attend their reviews on the scheduled date and to bring a list of medications for which you require new scripts to ensure that you do not run out of medications.

Do you accept American Express?

Unfortunately our current systems do not accept American Express cards. We can take any credit or debit cards bearing the VISA or MasterCard logos.


Can I pay by cheque?

We do not accept payment by cheque. Payment methods available are cash, EFTPOS, VISA or MasterCard.


What will my appointment cost?

There are a number of factors that can affect the cost of your appointment.

In general, your first appointment at the clinic will cost between $300 and $550 depending on how your appointments are structured. The cost of subsequent appointments will depend on which practitioners you are seeing. Dr Carey's consults range from around $400 for an annual progress check down to $200 for 20-minute review appointments.

We attempt to time your longer appointments to coincide with when we can claim a larger Medicare rebate. If you have complex health needs, you may be able to lower your out of pocket costs by returning for fortnightly or monthly short reviews, rather than attending longer appointments less frequently.


What if I need to speak to Dr Carey urgently?

Dr Carey does not take phone calls from patients while consulting. If you feel your matter is urgent, please give our receptionists an explanation of the emergency. This will be passed to the doctor. Non-urgent phone messages and queries will be passed to the doctor when time permits, usually on the next Monday.

We welcome non-urgent enquiries via email. Please note that our email is for administrative matters only, and our receptionists are unable to provide medical advice or communicate clinical matters via email.

Can I get a copy of my blood test results?

Our receptionists are unable to access your pathology results due to privacy requirements. When tests and scans are ordered, Dr Carey will arrange for copies of all results to be sent to your nominated GP and your referring doctor. Should you require a copy of your results between appointments with Dr Carey, we request that you see your GP. In some cases, your pathology collector (Sullivan & Nicollaides, QML, etc) can provide you with a copy of results, but a fee usually applies for this service.

In most cases, Dr Carey will not review your test results until your next appointment. If you wish to have an interpretation of your results earlier than that, you will need to see your GP. If your tests show abnormal results that require urgent attention, you will be contacted by either Dr Carey or your GP.